CX Analyst Jobs in Johannesburg | Apply For Six Sense Vacancies 2023 in Gauteng

Website Six Sense

  • Hiring Organisation: Six Sense Careers
  • Vacant Position: CX Analyst
  • Job Location: Johannesburg, Gauteng
  • Required Qualification: Degree / Diploma
  • Stipend: ZAR 400,000 – 600,000 per year

Six Sense has released a CX Analyst job notification at Their Official Careers website. Apply For Vacancies in Six Sense as a CX Analyst Job Role Which is Available For Johannesburg, Gauteng Location. To Comply with The position candidate need to have the required qualification as mentioned in the description of the official job portal. Apply as soon as possible before the job gets expired. For more government and private job vacancies in across South Africa Click Here.

Job Description:

Gauteng, JHB – Western Suburbs

A well-established business is seeking CX Analyst for a 12 month contract position.
Qualifications Essential

  • Degree / Diploma in Technology / Information Management
  • Relevant Qualification in Customer Experience Design (CPPM from IQ Business preferrable)

Qualification Preferred

  • Post Graduate Degree in Technology / Information Management
  • SAFe Agile certification


  • A minimum of 5 – 8 years in Customer Experience Design (for process engineering and customer experience)
  • Minimum 5 years previous process modelling experience using known process modelling notations (BPMN / UML)
  • Customer Journey Map & Customer Narrative design
  • Clearly articulating UX/UI concepts and rationale
  • Experience designing complex solutions for complete digital environments
  • Experience in Agile SDLC environment User Experience and Interaction
  • Proficiency in Microsoft Office Suite
  • Previous experience / exposure to SAfe Agile methodology essential
  • Previous modelling experience using Sparx Enterprise Architect for process modelling considered an advantage
  • Previous experience using Asure DevOps considered an advantage

Key Deliverables & Responsibilities (Among Others):

  • Identification of personas as input to CX Design
  • Definition & documentation of successful customer outcome canvases
  • Definition & documentation of customer narratives in line with actual business scenarios
  • Identification of dependencies for automation in line with defined customer narratives
  • Support development teams during the development and test life cycle
  • Communicate and clarify required business context and requirements with the teams where required
  • Participate and contribute in solution design sessions

Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.
For more information please contact:
Mandy Scullard

To Apply Online

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