
BroadReach
Applying for the most recent BroadReach Vacancies is now open to job searchers who want to work for a business with a collaborative and respectful culture where employees have the chance to change the lives of others. It is a healthcare-focused business that provides top-tier technological solutions to assist companies in giving patients better care.
Key Accountabilities
- Ensure that Lost to Follow Up patients brought back to care are updated on TIER.Net
- Ensure daily data capture from patient records (including lab results) intoTIER.Net within agreed timeframes with high standard of accuracy
- Registration and updating of Clubs on TIER.Net
- Collect and collate tally sheets
- Daily retrieving of patients’ files, daily collection of patients’ raw data from all relevant facility’s registers
- Back and Live capturing for HCT, Pre Art and TB on TIER.Net
- Receive data from PHC staff
- Follow up on outstanding data and verify data
- Submit monthly Summary report
- Print daily appointment lists
- Print weekly Missed appointment reports for tracing
- Print weekly VL Due Reports
- Print monthly report
- Print quarterly report
- Submit weekly HCT statistics
- Daily submission of TIER.Net Dispatches to Team Leads
- Respond to all information request in consultation with Operational Manager
- Ensuring Data quality and integrity
- Liaise with the resident Data Capture clerk, Professional Nurses and the Facility Manager on TB and HIV program data management issues
- Support the Facility Manager to compile the monthly and quarterly data
- Collect and collate data relevant to the and HIV program’s goals, working closely with the Data Coordinators
- Data cleaning, editing and maintenance of database at the facility on newly diagnosed TB and HIV patients
- Escalate issues to Data Quality and Use Officer/ Community Linkage Officer/Data Management Officer as needed
- Submit weekly reports to TL on activities
- Visual eyeballing
- Identifying outliers on indicators from pivot tables
- Identify, resolve or query missing data and errors observed during data entry, electronic checks or manual reviews
- Verification of TB and HIV program data for consistency, completeness and accuracy and submit statistical reports when required
- Attend MDT (multi-disciplinary team) meeting
- Data dictionary and indicator definitions available and in-service training to staff
- Present data to clinic information committee
- Update and maintain Facility Data Management File i.e. Monthly & Quarterly reports, SOPs and Guidelines
- Regular backups in accordance to policies
- Ensure all Information management is updated as per policies stipulated
- Verify report submission data as per stipulated timelines
- Report on the existing outliers.
- Ensure clear and concise reporting
- Ensure data on reports is accurate
- Ensure escalations are done timeously to meet the required targets and deadlines
- Ensure patient records daily data is updated as per the stats targets set.
- Ensure collection of data is accurate with minimal errors.
- Ensure all back logs are managed as per the set targets
- Ensuring correct and accurate information are captured.
- Ensure filing system is systematic and easily and readily available for Office use and retrieval of data.
- Tracking and Tracing of all patients lists provided to the Call Centre and securing appointments
Qualifications
Essential qualifications
- Standard 10 (Grade 12) / N3 or equivalent
Desirable qualifications
- N/A
Experience & skills
- 1 year relevant experience
Personal qualities & Behavioural competencies
- Ability to connect the dots, make linkages and collaboratively work across the organization to optimize the client experience
- Be solution focused
- Has a customer centric mindset
- Able to connect with clients at different levels
- Maintain confidentiality
Capabilities
Winning, Enabling and Delivery of Projects
- Opportunity Development, Capture Management, Proposal Development, Organized, Disciplined, Analytical
People Leadership/Self Leadership
- Selections, Development, Delegation, Example, Self-Confidence, Independently responsible, Curiosity, Change Management
Strategic and Holistic Decision Making
- Governance and legal awareness, Financial acumen, Risk management, Strategic perspective
Relationship Management
- Institutional Representations, Taking the long view, Building common ground, Mutual respect, Responsiveness, Standing for the other, Engagement
To apply for this job please visit broadreachcorporation.com.